Steeps 294 Report post Posted June 17, 2015 300 mile round trip, so I could quite easily drive up, stay in a hotel, eat, take a courtesy car to Alton Towers and still have change for a drink when I get home, compared to taking it to my local dealer. All my locals are the same useless franchise 1 nikndel reacted to this Share this post Link to post Share on other sites
nikndel 509 Report post Posted June 17, 2015 Don't quote me on it but I think Ian Nobel got his diff fluid changed as part of a service FOC Share this post Link to post Share on other sites
Lauren 2259 Report post Posted June 17, 2015 The diff oil being changed is part of the service, so it should be included in the price! Share this post Link to post Share on other sites
Nicebiscuit 655 Report post Posted June 17, 2015 Some of these dealers seem to have a weird concept of 'menu price' servicing... Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 17, 2015 Im going to be ringing around three dealerships tomorrow to see what they are offering. Share this post Link to post Share on other sites
GT86-Ian 351 Report post Posted June 18, 2015 Diff oil is part of the standard second service, issue I had dealer tried to make out it wasn't included in my 3 year service plan, page 22 of our service & warranty book has it listed to be replaced every 20,000 miles or 2 years. Share this post Link to post Share on other sites
Riceburner 284 Report post Posted June 18, 2015 Just to add to the discussion The gear box oil is not changed on the GT86 until 5 years or 60,000 miles. Auto trans There is no Schedule to change the gearbox oil on the manual just check level every 4 years or 40,000 miles. Share this post Link to post Share on other sites
Steeps 294 Report post Posted June 18, 2015 Just had my dealer on the phone to me. Gearbox oil is inspection only, no need to change. Brake fluid is inspection only, will charge if it needs changing. LSD oil is "oil for life" and doesn't need changing. This is apparently on his service sheet that he's had from Toyota, which is not what the manual states, expecting a call back later once he's found a manual. To be honest I'm happy the gearbox doesn't need changing as I'm finally happy with it and don't want to risk it getting notchy again. They still want to charge 39+55 (revised price for oil) on top for the other parts though. Share this post Link to post Share on other sites
GT86Jay 202 Report post Posted June 18, 2015 My dealer done my Oil at 20k and 40k as per the service schedule. I've never heard it being 'Oil for Life'... Share this post Link to post Share on other sites
Nicebiscuit 655 Report post Posted June 18, 2015 Grrrrr. The least you should be able to expect when paying top dollar for franchised servicing is that they fully understand the car and its service schedule. I've had that before too with other brands, where I feel they should end up paying me for doing their homework for them... Good job I live in Macclesfield isn't it? Share this post Link to post Share on other sites
rob275 1817 Report post Posted June 18, 2015 oil for life If there was oil for life i'd use it everywhere. Share this post Link to post Share on other sites
Nicebiscuit 655 Report post Posted June 18, 2015 oil for life If there was oil for life i'd use it everywhere. Please don't share photographs of that... 2 Mike and rob275 reacted to this Share this post Link to post Share on other sites
Steeps 294 Report post Posted June 18, 2015 I'm not kidding that's exactly how it was said over the phone. Still asked if I wanted to book the car in even though they couldn't confirm what they would actually be doing to the car, the whole reason I had a free service voucher anyway was because they screwed up not knowing what they were doing last time. I hate to think how many customers are being let down which is why I keep going back to them and giving feedback to TGB, but nothing is getting through. Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 18, 2015 Steeps whos the garage? Maybe help others to keep an eye out if they use them Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 22, 2015 Bracknell said nothing was included in the £299 price Watford said only the brake fluid was included but would check and charge me for the others. Now it gets good; Maidenhead say gearbox oil is included but brake fluid and diff oil, even though it says it should be done, are up to me to do and would charge me for it... Thoughts? Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 22, 2015 Reading have said nothing is included also (maybe the leaderships don't need the work ) but explained if i wanted to change all three oils would be £10 per litre and and that i needed 5.5 litres in total for all three. Brake fluid is apparently an advisory so if you wish to change it, they charge for it. In terms of the wording used on their website "Replace front and rear differential oils (model dependant)*", they said that means if the car has LSD and then if it does to charge for it, even though it says to replace it. Bit of a joke if you ask me. Share this post Link to post Share on other sites
Steeps 294 Report post Posted June 22, 2015 Only really confirms what we already know, unless a dealer has a passion for the product and the community it serves, the paperwork Toyota provides can be interpreted in any way they feel they can to maximise revenue from a "fixed price service". I'll call a few dealers later/tomorrow to get more quotes, as usual TGB/my local have not got back to me with what's included and why there's such a wide range of opinions on servicing this car found so far already. Share this post Link to post Share on other sites
GT86Jay 202 Report post Posted June 22, 2015 The way I done my 40k service was go into the dealer, buy the fluids and take them to Fensport. Still worked out far far cheaper than Toyota quoted to do the work! And could have sourced the fluids cheaper if I could be bothered. But the Diff Oil isn't too expensive to be fair. Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 22, 2015 Hmm. I know "Cheap Toyota Parts" on here have no resurfaced as something else like genuine service parts and they have packages worth checking out Share this post Link to post Share on other sites
Nicebiscuit 655 Report post Posted June 22, 2015 I'll call a few dealers later/tomorrow to get more quotes, as usual TGB/my local have not got back to me with what's included and why there's such a wide range of opinions on servicing this car found so far already. Think this is bad, try working out how to get an Abarth serviced... Share this post Link to post Share on other sites
Keethos 842 Report post Posted June 22, 2015 Lol, why's that Mr Biscuit, my lil sister has just brought an Abarth 595 competizione, was very suprised to see the service interval was every 12 months or 6000 miles! Share this post Link to post Share on other sites
Nicebiscuit 655 Report post Posted June 23, 2015 Lol, why's that Mr Biscuit, my lil sister has just brought an Abarth 595 competizione, was very suprised to see the service interval was every 12 months or 6000 miles! Same problem... A number of slightly half hearted dealers who can't be bothered to read up the proper requirements. Yet at the same time want to charge eye watering 'Abarth' service charges, for what is basically a Fiat Punto engine in a Fiat 500 shell... Like with this car there are good 'uns though. We used Bauer Millett in Manchester in the end... Hope it works out for her. Very characterful car, but my gearbox was crunchy at 12k miles, oh and it wanted to kill me... 1 Keethos reacted to this Share this post Link to post Share on other sites
Steeps 294 Report post Posted June 23, 2015 Lancaster Toyota Cambridge - WILL NOT REPLACE brake fluid or Rear Diff oil unless the customer ASKS for them to be changed, and will stamp the book to say a full service has been carried out regardless of the work being done, additional charge for those items but will not tell you about it until they have the car on their ramps. Customer advisor was not aware of the charges until she looked them up in her system. Steven Eagell Toyota - Not aware of what parts need servicing, didn't believe the Diff oil needed changing at all, but were happy to replace the gearbox oil instead. Brake fluid doesn't need looking at at all. - Will stamp service book even if work is not carried out. Share this post Link to post Share on other sites
Omer86 40 Report post Posted June 23, 2015 Which Steven Eagell is that mate? Share this post Link to post Share on other sites
Steeps 294 Report post Posted June 23, 2015 The last one I called was Letchworth for servicing but to be honest I'd boycott the lot. Milton Keynes tried to sell car mats at £60 on top of the price of the car, adamant that mats were not included. Bedford took 4 attempts to replace the head unit (faulty), couldn't adjust the gearbox/clutch making it worse and eventually had to swap out the gearbox with another as it was so bad, Toyota GB apologised for the issues by offering my two next services for free but I'm struggling to find a local dealer who will actually take the voucher and service the car to specification without charging an extra £94 on top of the fixed price service. Share this post Link to post Share on other sites
