Jump to content
DAN@ADRIAN FLUX

Dan from Adrian Flux Insurance Services

Recommended Posts

Hi again Cerastes,

Thanks for advising and glad we're in the running so to speak with the most competitive so far. 

Yes it's best to check your no claims bonus entitlement as this could impact on the premium either way - i.e if you have less than say 5 years you will need a revised quote - assuming you've advised us you had full NCB. 

Many thanks,

Dan

 

Share this post


Link to post
Share on other sites

Hey, thought I'd reopen the discussion 😜

I'm insured through Sky Insurance ATM and covered by Agaes. With 16 year's of no claims I've paid £660 and an additional £99.25 as I've just moved house and I'm about to ring them today to add mods, reduce mileage and protect my no claims .... I'm very nervous about the amount I'm gonna have to pay 🙄😞😭

Share this post


Link to post
Share on other sites

Yeah I just don't think insurance companies like me 😜 but just added brakes and air filter to the policy for free and £76 for a remap so all in all this year's insurance has cost me £836 give or take a few pennies.

And yeah, as soon as you get to 9 year no claims it's just classed as 9+ years which kinda sucks.

 

Share this post


Link to post
Share on other sites

Who I'm insured with as my old company wouldn't touch the BRZ as rwd but I was coming from a 300hp focus at. Has mum and wife on the car and I like the drive other car fully comp option too

Sent from my LYA-L29 using Tapatalk

Share this post


Link to post
Share on other sites

Having just taken out a policy with Adrian Flux, I'd be interested to know if other members have had to mess about as much as I have in order to get their insurace policy right? 

I asked for a copy of my insurance document. It didn't have business use on it which is essential for me to work. They corrected that but having Class 1 Business use in bold or something would have been a bit clearer than the waffling wording they provided which I will have to explain to my employer. 

Then I questioned why the additional £24 I paid to upgrade my third party cover to fully comp up to £20K on other cars wasn't in the insurance document. I was told that it's an Adrian Flux add on, not something that the underwriter covers. I'm thinking to myself 'well how do I prove that then?' and shouldn't I just be asking for a refund on that extra £24. I've been sent another email letter with embedded to their link on how they provide this additional cover which I'm unable to click on or copy. Brilliant. 

Not impressed with my experience so far and my policy doesn't start until the 1st February. I hope I can sort it out by then or I will be cancelling the lot. 

Share this post


Link to post
Share on other sites
12 hours ago, Lauren said:

Having just taken out a policy with Adrian Flux, I'd be interested to know if other members have had to mess about as much as I have in order to get their insurace policy right? 

I asked for a copy of my insurance document. It didn't have business use on it which is essential for me to work. They corrected that but having Class 1 Business use in bold or something would have been a bit clearer than the waffling wording they provided which I will have to explain to my employer. 

Then I questioned why the additional £24 I paid to upgrade my third party cover to fully comp up to £20K on other cars wasn't in the insurance document. I was told that it's an Adrian Flux add on, not something that the underwriter covers. I'm thinking to myself 'well how do I prove that then?' and shouldn't I just be asking for a refund on that extra £24. I've been sent another email letter with embedded to their link on how they provide this additional cover which I'm unable to click on or copy. Brilliant. 

Not impressed with my experience so far and my policy doesn't start until the 1st February. I hope I can sort it out by then or I will be cancelling the lot. 

Hi Lauren,

If you'd like to message me your full name / postcode I can look into this issue for you.

Did you not specify you required business usage at the outset?  If so this would have featured on the documentation provided by the insurer under the relevant section of the policy.

The Adrian Flux 'Flexdrive Cover' is indeed a policy 'add-on' that will entitle you to driver other cars up to a value of £20K. It will not cover you for any business usage, solely for Social, Domestic and pleasure within the  UK. 

I am happy to look into this for you if you message me.

Thanks,


Dan

 

 

 

 

 

 

 

Share this post


Link to post
Share on other sites

Actually going to try quoting with you guys; though 9am phone line opening hours grrr

Who knew moving from one side of my town to a new part of my same town would spike my insurance cost from £608 to £891.. 

  • money saving experts (lowest £925)
  • compare the market (lowest £895)
  • aviva (current insurer offering £891 +Breakdown)
  • direct line (£875 no Breakdown)

:(

Share this post


Link to post
Share on other sites

Not very happy with these at all.  I originally got a quote and took out a policy last September after having a discussion about turbo charging in the near future.  I planned to get it a few months later but plans got pushed back.  I was assured that the price would be the same for anything under 300bhp and to just phone them up and they'll amend the modifications.  The only modification I had at the time I took the policy out was a catback exhaust and paid almost double what my cheapest quote was.  I've now phoned up to make the changes and have had to pay an extra £100 on top of the premium with only 3 months left on my policy.  So would be £400 a year extra.  A £30 admin charge.  And excess has gone up £200 extra.  Safe to say I'll be looking elsewhere come renewal.

Share this post


Link to post
Share on other sites
13 minutes ago, mart86 said:

Not very happy with these at all.  I originally got a quote and took out a policy last September after having a discussion about turbo charging in the near future.  I planned to get it a few months later but plans got pushed back.  I was assured that the price would be the same for anything under 300bhp and to just phone them up and they'll amend the modifications.  The only modification I had at the time I took the policy out was a catback exhaust and paid almost double what my cheapest quote was.  I've now phoned up to make the changes and have had to pay an extra £100 on top of the premium with only 3 months left on my policy.  So would be £400 a year extra.  A £30 admin charge.  And excess has gone up £200 extra.  Safe to say I'll be looking elsewhere come renewal.

Hi there,

Could you just clarify if the issues are with us here at Adrian Flux?  If you wished to message  me your full name / postcode I can investigate for you. 

As a general rule we don't tend to charge for additional modifications should you be placed with a modified insurer at the outset.  Performance enhancing modifications that drastically increase performance are the exception. 

I can't speculate what has happened without looking at your file but I would hazard a guess and say that the turbo charger has significantly increased the original BHP which has warranted the insurer increasing the premium.  

I will happily investigate if you wish to message me.

Regards,


Dan

 

 

 

Share this post


Link to post
Share on other sites
1 hour ago, mart86 said:

Not very happy with these at all.  I originally got a quote and took out a policy last September after having a discussion about turbo charging in the near future.  I planned to get it a few months later but plans got pushed back.  I was assured that the price would be the same for anything under 300bhp and to just phone them up and they'll amend the modifications.  The only modification I had at the time I took the policy out was a catback exhaust and paid almost double what my cheapest quote was.  I've now phoned up to make the changes and have had to pay an extra £100 on top of the premium with only 3 months left on my policy.  So would be £400 a year extra.  A £30 admin charge.  And excess has gone up £200 extra.  Safe to say I'll be looking elsewhere come renewal.

At least you were able to get insured by them. I wasn't deemed worthy of the call back. Try A-Plan in future. Cost me a whole extra £70 ontop of my old renewal when I added the FI.

Share this post


Link to post
Share on other sites

They seem to hide extra costs well! I took out a policy asking for agreed valuation and listed the mods on the phone, plus the values. Only to find out later, I had to pay extra to get it all fully covered. Cant say I was impressed.

 

Share this post


Link to post
Share on other sites
8 minutes ago, Graham86 said:

They seem to hide extra costs well! I took out a policy asking for agreed valuation and listed the mods on the phone, plus the values. Only to find out later, I had to pay extra to get it all fully covered. Cant say I was impressed.

 

Hi Graham,

I'm not too sure how this could've happened.  Our staff will advise at the outset before you incept a policy whether the policy has the option of an agreed valuation - not all policies offer this of course - particularly for more recently manufactured models. 

If the agreed valuation isn't integral to the policy we can offer a stand-alone agreed valuation which is independent of the motor policy and because it is effectively another policy does have to be paid for. 

If this wasn't  the situation encountered by yourself please message me  your full name / postcode and I will happily investigate.

Regards,

Dan

 

 

Share this post


Link to post
Share on other sites
On 6/27/2019 at 11:13 AM, DAN@ADRIAN FLUX said:

Hi there,

Could you just clarify if the issues are with us here at Adrian Flux?  If you wished to message  me your full name / postcode I can investigate for you. 

As a general rule we don't tend to charge for additional modifications should you be placed with a modified insurer at the outset.  Performance enhancing modifications that drastically increase performance are the exception. 

I can't speculate what has happened without looking at your file but I would hazard a guess and say that the turbo charger has significantly increased the original BHP which has warranted the insurer increasing the premium.  

I will happily investigate if you wish to message me.

Regards,


Dan

 

 

 

This has now been sorted.  Just had a nice lady call me to say it's been investigated and I was indeed told that the initial price would include forced induction upgrades.  The excess charge is being refunded.  Annoying that this has happened but it's been dealt with swiftly so restored some confidence in the company.  Thank you Dan for escalating and resolving the issue.

Share this post


Link to post
Share on other sites

Hi Mart86,

I'm glad we got the issue resolved satisfactorily.  We do record all conversations so I'm sure if you'd been advised at the outset that there wouldn't be an extra charge we would stand by that.

Any problems don't hesitate to return to me.

Regards,


Dan

 

Share this post


Link to post
Share on other sites

I've just been quoted for a Harrop supercharger installation next week.  Previous insurance premium was £499 for the TD NA mods, full exhaust, new wheels etc.  The uplift today for an estimated 280bhp (from 200bhp) is £119 for half a year.  13 years NCB.

Seems fair, or a bit heavy?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×