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DKG

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  1. Like
    DKG got a reaction from dellfieldhouse in GT86 Severe Knocking Sound   
    Thanks guys. So basically it's a new engine from the factory and they are literally attaching ancillaries to it thankfully. Hopefully picking it up mid next week ! 
    I've attached a picture of her !

  2. Like
    DKG got a reaction from dellfieldhouse in GT86 Severe Knocking Sound   
    Thanks guys. So basically it's a new engine from the factory and they are literally attaching ancillaries to it thankfully. Hopefully picking it up mid next week ! 
    I've attached a picture of her !

  3. Like
    DKG got a reaction from dellfieldhouse in GT86 Severe Knocking Sound   
    Thanks guys. So basically it's a new engine from the factory and they are literally attaching ancillaries to it thankfully. Hopefully picking it up mid next week ! 
    I've attached a picture of her !

  4. Like
    DKG reacted to BRZ-123 in GT86 Severe Knocking Sound   
    Definitely looks like they are paying the full cost and very kind of them to do that though I agree it was their recall that was messed up.
    A new engine is a huge bonus and these engines are very reliable from the factory. Make sure you run it in properly for the first 1000 miles and do an oil change after that.

    Sent from my SM-G970F using Tapatalk

  5. Like
    DKG reacted to NJay in GT86 Severe Knocking Sound   
    In case you missed it
  6. Like
    DKG reacted to BRZ-123 in GT86 Severe Knocking Sound   
    Interesting. Worth asking what they are getting. Your engine died of oil starvation as galleries got blocked by the over zealously applied sealant. May be pistons , may be bottom end but this is where I have no clue and am guessing.

    Sent from my SM-G970F using Tapatalk

  7. Like
    DKG reacted to ThatGuyThere in GT86 Severe Knocking Sound   
    Good that they're taking responsibility. Again, I stress - the help you get in this situation is 100% down to what you ask for, and how much you push. They want to give you nothing extra, and for you to suffer silently (nothing personal, it's just the way business works). I'd be calling daily, politely pointing out that I am without my sports car due to their error and that I am unhappy and would like a resolution ASAP. - MENTION the owners/drivers club forums. I would push for a GT86 courtesy car, personally. I would point out that the only acceptable alternative would be an immediate lumpsum to cover the market value of the car plus a fair daily charge for time without it to-date - so you can return yourself to the situation you were in prior to their mistake.
  8. Like
    DKG reacted to Kaltorak in GT86 Severe Knocking Sound   
    "Good" that it's a problem with the work that was done. Now it's their problem to sort it. It'll leave you without the car for a while, but also without a hole in your wallet.
  9. Like
    DKG reacted to NJay in GT86 Severe Knocking Sound   
    I've had the timing chain go on my Celica and that was months and several thousand miles after any work was done it on the engine. It only needs it to jump one tooth for the engine to sound rough but stil function but the tensioner could be keeping it just about in check and may only occur when a combination of things happen. Hard acceleration, engine braking, and just tips the ability of the tensioner to counter the sudden slack.
     
  10. Like
    DKG reacted to nikndel in GT86 Severe Knocking Sound   
    I’m sure they can swap a few ancillary items over and yes some have done over 100,000 with no issues 
  11. Like
    DKG reacted to surrey86 in GT86 Severe Knocking Sound   
    That's awful, sorry to hear they have been so poor in resolving this.
  12. Sad
    DKG got a reaction from surrey86 in GT86 Severe Knocking Sound   
    Latest update. So after a month now and emails and calls back and forth with me basically chasing for what the hell is going on this is the latest. 
    Basically Toyota as a 'gesture of goodwill' have reduced the price of the fix from 16K to 7K! They are claiming that as its been over a year since the recall ( even though only 2k miles has been put on it since ) they are not taking full responsibility even though I was told it was technician error with the timing chain not being put back on correctly. 
    I have spoken to a local solicitors who said I could have a case but I would need to have a competent independent automotive engineer assessor look at the engine before I proceed basically. 
    In the meantime I have complained directly to the Customer Services Director basically arguing my case as it's quite frankly absurd this 'gesture of goodwill'  
    Currently a Specialist Case Manager is looking into this fiasco and will get back to me asap. 
  13. Like
    DKG reacted to gavin_t in GT86 Severe Knocking Sound   
    Thats not the outcome we was all hoping for. 
    Sadly i had the same thing with my problem where they footed most of the bill not all of it. Mine was not as expensive as yours so i didn't involve a solicitor etc and settled. I did chase them further but all communication i got at that point was that that once the decision is made it was final on their part. Be intersting to hear how you get on from here. I wish you the best luck. 
    Did you get a courtesy car? If you have a dealer asset they may help you chase to get it reaolved asap. 
  14. Like
    DKG reacted to GT86-Ian in GT86 Severe Knocking Sound   
    Might be worth checking with your house insurance if you have legal cover, I once sued a previous employer with my house insurance.
  15. Like
    DKG reacted to nikndel in GT86 Severe Knocking Sound   
    So basically it’s their fault but not all of it shame this country has in this case poor consumer protection a class action law suit has been filed in the USA for post recall failures it’s that bad over there 
  16. Like
    DKG reacted to gavin_t in GT86 Severe Knocking Sound   
    Good to hear it is going in the right direction with them footing the bill.
     
    As for the time scale once you have a courtesy car the ball is in your court as you have an asset costing them money as has been said above. When I had trouble with my recall I already had their new Lexus demonstrator luckily. So it was a good bargaining chip
  17. Like
    DKG reacted to gavin_t in GT86 Severe Knocking Sound   
    Yes the lockdown won't help. Good luck though and I hope you get something sorted. 
    June 2019 was very early for a recall. Must have been one of the first!
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