rob275 1817 Report post Posted November 16, 2016 Hi All, Most of you will have received an email or will do so shortly, however for those of you who have opted to unsubscribe from our mailing lists we would appreciate it if you could take 5 minutes out of your day to give us some feedback by following the following link: https://goo.gl/forms/680w7Fjk5ACN41w82 This will help us shape the club in the future Thanks, Rob Share this post Link to post Share on other sites
Gordong 2 Report post Posted November 16, 2016 Has anyone tried to fill out this questionnaire, I say no I am not a premium and then insists I am and asks questions about what I have done with my membership, or is it me that has got it wrong? Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 16, 2016 1 minute ago, Gordong said: Has anyone tried to fill out this questionnaire, I say no I am not a premium and then insists I am and asks questions about what I have done with my membership, or is it me that has got it wrong? No that's correct. You get asked different questions if you had said yes Share this post Link to post Share on other sites
Gordong 2 Report post Posted November 16, 2016 So why when i say I am NOT a premium member, does it ask how long have I been a premium member?????? Share this post Link to post Share on other sites
surrey86 352 Report post Posted November 16, 2016 There's an issue with the club store question. I've answered I've never bought from it, but I can't get to the next page without answering what I bought. Edit - ah yes I have bought membership, silly me Share this post Link to post Share on other sites
nikndel 509 Report post Posted November 16, 2016 Done you are sacked Rob😂 Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 16, 2016 4 minutes ago, Gordong said: So why when i say I am NOT a premium member, does it ask how long have I been a premium member?????? Shouldn't do that! What web browser are you using? Share this post Link to post Share on other sites
Tareim 343 Report post Posted November 16, 2016 The Section under how would you like to help, it's not multiple choice I would've chose all if I could Share this post Link to post Share on other sites
Gordong 2 Report post Posted November 16, 2016 Google Chrome on Windows 10 Share this post Link to post Share on other sites
Steeps 294 Report post Posted November 16, 2016 Social media questions have no option for "none" and are required. Also there's no "other" in options to help out Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 16, 2016 @Tareim changed on the form and noted for you @Gordong not sure whats going on here, works fine for me in chrome. Try clearing your cache. @Steeps I've changed and added these options, thanks for pointing out. Share this post Link to post Share on other sites
GT86Bob 61 Report post Posted November 16, 2016 I found it impossible to complete. The survey question logic was flawed. Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 17, 2016 I found it impossible to complete. The survey question logic was flawed. In what way was it flawed? If you let us know we can improve it for next time. Many others have completed it fine. Sent from my ONE E1003 using Tapatalk Share this post Link to post Share on other sites
Carver 16 Report post Posted November 17, 2016 Afraid it's still asking me about my experience of Premium membership when I've never had it. ......maybe I should just get it...... I'm using Safari on ios10 Cheers Share this post Link to post Share on other sites
KevinA 695 Report post Posted November 17, 2016 Did mine no probs, Android phone :-) Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 17, 2016 Looking at it again this morning I've seen the problem. you should be able to do it now @Carver @Gordong Share this post Link to post Share on other sites
nerdstrike 186 Report post Posted November 17, 2016 For reference, the survey demands a pick even if you haven't ever bought anything from the club shop. Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 17, 2016 22 minutes ago, nerdstrike said: For reference, the survey demands a pick even if you haven't ever bought anything from the club shop. Altered! Share this post Link to post Share on other sites
GT86Bob 61 Report post Posted November 17, 2016 4 hours ago, rob275 said: In what way was it flawed? If you let us know we can improve it for next time. Many others have completed it fine. Sent from my ONE E1003 using Tapatalk Last night I did it on my phone and the logic of the question after I said I was not a premium member was flawed. It assumed I was. I've just done it again now on a PC using Chrome and had a different problem. I recorded it for you. See - Share this post Link to post Share on other sites
Carver 16 Report post Posted November 17, 2016 Sorted. Cheers Rob. Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 17, 2016 @GT86Bob After watching your video I can see that there are issues where an option is compulsory where by actually perhaps you shouldn't answer. I've changed these now, as for the forum being a form of social media, you are technically correct but we are going by the assumption that you use the forum and we want to know about other social media. The only people that will have been given this survey are people that are registered to the forum, we haven't posted it on Facebook for example. At least next time we run a survey it will work properly Share this post Link to post Share on other sites
Tareim 343 Report post Posted November 17, 2016 I'll stick by my improvements message by sacking the admin then, can't get a survey right 1 rob275 reacted to this Share this post Link to post Share on other sites
smudge 1020 Report post Posted November 23, 2016 Done mine. Enjoy! Share this post Link to post Share on other sites
Tareim 343 Report post Posted November 23, 2016 when are we likely to see any feedback on the feedback survey? Share this post Link to post Share on other sites
rob275 1817 Report post Posted November 23, 2016 @Tareim This weekend i'll be announcing some stuff I reckon, a lot of the stuff mentioned i've been sorting out anyway. I will say the feedback on the whole has been good 1 Tareim reacted to this Share this post Link to post Share on other sites