Lucas 244 Report post Posted March 20, 2021 To celebrate the launch of our brand new Part-Box, we are giving everybody 20% off their first order online. This offer is valid for a limited time only. T&C’s apply. Simply enter the coupon code below at checkout and get 20% off your first order – no minimum or maximum spend. Coupon: FIRSTORDER www.part-box.com If you can't find something, or have any issues, please let me know. Share this post Link to post Share on other sites
Rich196 103 Report post Posted March 20, 2021 Had a look earlier but cant get the car type to search it just keeps asking me to enter the details, and if I search for something like gram lights, nothing comes up. I assume the site is over loaded if your posting this everywhere. Share this post Link to post Share on other sites
Shippers 30 Report post Posted March 21, 2021 10 hours ago, Rich196 said: Had a look earlier but cant get the car type to search it just keeps asking me to enter the details, and if I search for something like gram lights, nothing comes up. I assume the site is over loaded if your posting this everywhere. Yep, having the same issue Share this post Link to post Share on other sites
Shad 20 Report post Posted March 21, 2021 As above - last night the painfully slow car selection process didn't seem to select anything, and this morning I got all the way through to picking a BRZ and then was shown I'd selected a DC5 Integra. The search system isn't great either. Not sure 20% is enough incentive to persevere with the website, but if you keep the following please provide direct links: Brembo 09.A921.11 x2 Brembo 09.C662.11 x2 Cosworth CS-Pro Street Meister front pads Cosworth CS-Pro Street Meister rear pads Share this post Link to post Share on other sites
Leeky 84 Report post Posted March 21, 2021 The search really doesn’t work properly. I found it better to search google for what i want and put “partbox” on the end of the search. That always took me to what i was looking for. Share this post Link to post Share on other sites
Steeps 294 Report post Posted March 22, 2021 I tried to order a supercharger but the specification had changed to LHD and didn't want to take the risk even though the part code was for RHD. Got any more? Car search didn't work and once in a category it was impossible to filter either by car type or product type once you were in a category. Easiest way to find what I was looking for was to search directly e.g "GT86 brakes" or go through the brands and scroll for what I was looking for. 1 will300 reacted to this Share this post Link to post Share on other sites
will300 812 Report post Posted March 22, 2021 I'll add some issue I've found / got: 1. The brands section isn't done in alphabetical order. 2. The page doesn't auto fill to the browser height, so on the car search page for example on a screen with larger than 1080px height, leaving a load of whitespace at the bottom of the page. It'd be fine if the footer was positioned on the bottom of the page. (see screenshot) 3. Car search doesn't work Share this post Link to post Share on other sites
Kaltorak 111 Report post Posted March 22, 2021 There doesnt seem to be an add to cart option, somewhat problematic. https://www.part-box.com/product/ebc-yellow-stuff-brake-pads-dp4006r/ Share this post Link to post Share on other sites
will300 812 Report post Posted March 22, 2021 @Kaltorak hit Ctrl + F5 to refresh the page Cache. I checked the link and it worked for me in Chrome, then tired it in Firefox and it had the same issue you've got, but refreshing the page fixed it. 1 Lucas reacted to this Share this post Link to post Share on other sites
Kaltorak 111 Report post Posted March 22, 2021 12 minutes ago, will300 said: @Kaltorak hit Ctrl + F5 to refresh the page Cache. I checked the link and it worked for me in Chrome, then tired it in Firefox and it had the same issue you've got, but refreshing the page fixed it. Yup, that got it. Flagged it to chat and they mentioned a lot of people have had the issue, I'll share your fix with them 1 Lucas reacted to this Share this post Link to post Share on other sites
Lucas 244 Report post Posted March 22, 2021 Hi guys, thanks for the feedback. Majority of the issues are down to cache. If you could delete or refresh your cache like Will says above, it should fix the issue. Everything seems to be working fine on our end. We have tried different platforms and browsers, but we did need to delete cache. Any issues, please let me know. Share this post Link to post Share on other sites
MartinT 514 Report post Posted March 22, 2021 The car search isn't fixed. When you've entered all the details you get presented with another car search page in a different format. Share this post Link to post Share on other sites
Kaltorak 111 Report post Posted March 22, 2021 How real time is the stock/backorder system? I only ask as what I was looking at went out of stock in the last 2 minutes after I cleared cache? Share this post Link to post Share on other sites
Lucas 244 Report post Posted March 22, 2021 2 minutes ago, Kaltorak said: How real time is the stock/backorder system? I only ask as what I was looking at went out of stock in the last 2 minutes after I cleared cache? Stock is live. So if it sells, it jump to backorder straight away / when reloading the page. EBC stuff for example is generally subject to 2-3 days delivery if it's out of stock with us. Share this post Link to post Share on other sites
Kaltorak 111 Report post Posted March 22, 2021 1 minute ago, Lucas@PartBox said: Stock is live. So if it sells, it jump to backorder straight away / when reloading the page. EBC stuff for example is generally subject to 2-3 days delivery if it's out of stock with us. OK, should it be blocking me adding to cart if something (the pads linked above) is on Back Order, because that's what is currently happening? Share this post Link to post Share on other sites
Lucas 244 Report post Posted March 22, 2021 2 minutes ago, Kaltorak said: OK, should it be blocking me adding to cart if something (the pads linked above) is on Back Order, because that's what is currently happening? Hi, it should work now. Reload the page. Backorders weren't allowed on this product for some reason. 1 Kaltorak reacted to this Share this post Link to post Share on other sites